We do our best to carefully pack orders for a safe trip.
Please, understand that you are responsible for providing a correct delivery address. We do not issue refunds for items delivered to incorrect addresses provided by a customer and are not responsible for lost packages.ReturnsReturns
Our return policy lasts 7 days. If 7 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange.
If any shipping damage or manufacturing defects are detected upon receiving the item, please notify us right away via the contact form or email us at firstname.lastname@example.org with a detailed description and photos of the damage attached.
Photos of all damages or defects are required in order for us to issue a refund or replacement. If you cannot provide photos of the damages and/or defects, we cannot process a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will issue a full refund for items that arrived damaged or with a defect and were returned within 7 days frame. Please note that shipping charges are non-refundable.
Some products are exempt from being returned.
- Sale items
- Custom items
- Downloadable products
- Gift cards
We do not issue partial refunds. If the order is not of a satisfactory for you, we are happy to issue a full refund in exchange for safely returned products.